Payment for patient’s estimated portion of fees for services, including deductibles and copayments, are due in full at the time of the service. Payments may be made using cash, check, or credit cards. Any arrangements for third-party financing must be made before starting treatment
Stellar Dental Care accepts most dental benefit plans. If you are eligible for insurance benefits, we are happy to submit the claims necessary to see that you receive your benefits. You are only responsible for your estimated patient share at the time of service.
The insurance policy is a contract between you and the insurance company and covered services are based on that contract. We will do our best to provide a good faith estimate. This estimate is not a guarantee of insurance reimbursement. Any difference between the good faith estimate and the actual payment will either be owed or will be sent back to you following our refund protocol.
If you have a Reimbursement Policy, payment in full is expected on the date of service as your insurance plan will send you the reimbursement directly to you.
Comprehensive treatment requiring multiple visits may require a deposit and / or payment for lab fees at the treatment start date with the full balance due the day service is complete.
The parent or guardian who accompanies a child, elderly, or person of special needs is responsible for patient shares due at the time services are rendered.
Refunds for unfinished treatment will be returned less the cost of treatment administered and lab charges incurred.
After the first statement is supplied, there will be a $10 statement charge for any additional statements.
There will be a $35 charge applied to your account for a returned check.
Important facts about your dental Insurance
At no time will your doctor’s diagnosis and treatment plan options be compromised by your insurance benefits. All treatment options will be explained for you to decide on your choice of treatment, not your insurance.
It is your responsibility to understand the type of dental insurance you have (Traditional, PPO, or DMO, Managed Care, Medicare) and the benefits selected by you and/or your employer or assigned by your Medicaid or Medicare Plans.
Should you fail to provide our office or your insurance company the required information to file a dental claim, you are responsible for the fees of services rendered. All dental insurance carriers have claim filing deadlines and delayed information will result in denial of payment for your treatment.
Should insurance fail to remit payment for services rendered, you are ultimately responsible for the fees for services rendered.
